Refund & Cancellation Policy
We and our associates are always working on the best satisfaction and peace for our clients. However, if you are still not satisfied with your purchase, you can go through the following refund policy.
For Income Tax Return Filing Services:
Completion and Compliance:
Refund of fees can not be done at our end, if the ITR filing is done as per documents and details provided by you. Still if you wish to enrich with new and updated information for your tax filing, we can do the revised return with fees as applicable.
Service Non-Delivery:
Refunds can only be done if the return can not be filled within proper time or there are any absence of proper information.
Non-Refundable Items:
Income Tax Notices:
No refund can be allowed only on the basis of Income tax notice served for any other years, which are not filed by the Taxcasa team. The Disclosure Policy terms and conditions apply as the Income Tax Return filing is based on the information disclosed and submitted by the assessee.
Explicit Non-Refundable Services:
Services explicitly stated as non-refundable in their description.
Cancellation Policy:
No cancellation is allowed once the team starts processing your income tax return.
Non receiving of tax refund:-
Taxcasa is not liable for any late refund of tax at your account, other than any technical error at our end. However, for best services we provide you with grievance to the Income Tax department for speedy processing of your refund.
How to Request a Refund of Filing Fees as per the cases listed above:
To request a refund, please follow these steps:
- Contact our customer support team at +91-8686043210 or mail us at support@taxcasa.in with your details.
- Our team will review your request and notify you of the approval or rejection of your refund within 5 business days.
- If the team is satisfied with your request, then the money will be refunded within 7 working days in the same way the money was credited in our account.
Refunds in part can be allowed except any tax or fees already paid in respect of your tax return.
Late or Missing Refunds:
After confirmation of refund, if you still not get the refund, please ensure with your bank account and credit card details and get back to us.
For GST registration and return filing services:-
Completion and Compliance:
Refund of fees cannot be done at our end, if the registration process or return filing is done as per documents and details provided by you.
Service Non-Delivery:
Refunds can only be done if the return can not be filled within proper time or registration process not started yet or there are any absence of proper information.
Non-Refundable Items:
Show Cause Notices (SCN on GST registration filing):
No refund can be allowed only on the basis of SCN served for any missing documents as per the department. The Disclosure Policy terms and conditions apply as the return filing is based on the information disclosed and submitted by the assessee.
Explicit Non-Refundable Services:
Services explicitly stated as non-refundable in their description.
For all other services, the same policy is applicable.
Changes to This Refund Policy:
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes.
Contact Us:
@8686043210 or support@taxcasa.in