Privacy Policy

Privacy is a term, used in a very sensitive way now a days. We TAXCASA and its associates value your privacy and appreciate your trust in us. This Policy describes how we work with your information we collect on https://taxcasa.in and other offline sources. This Privacy Policy applies to both for the online and offline clients. By visiting and/or using our website, you agree to this Privacy Policy.

Information we collect

1. Contact information: We might collect your Name, E-mail ID, Mobile Number, Street, City, State, PIN Code, Country, IP Address, and other Location data for providing better services for you.
2. Payment and billing information: We might collect your billing name, billing address and payment method when you pay for any service on our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner gateways such as  PayU  or others.
3. Financial and Tax information: We collect information you entered through our tax filing questionnaires, assessment questionnaires, other wizards, calculators, to process your tax, financial information and integrate, file at ITD websites owned by Government of India to meet the tax compliance.
4. Business information: We collect information of your business, and your client business information, this is only for you to run your business, while we may communicate with you for any other compliance related matters.
5. Demographic information: We may collect demographic information about you, part of your profile creation on our website.
6. Other Information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways

1. We collect information directly from you: We collect information directly from you when you register for a new account with us. We also collect information if you post a comment on our websites, affiliated websites, or ask us a question through phone or email. In addition, we also collect information, forms, documents you upload such as Form16, Form26AS, and/or other documents, spreadsheets to process your request.
2. We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Use of your personal information

1. We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
2. We use information to respond to your requests or questions: We might use your information to complete your profile and use for the intended service that you requested us to process.
3. We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
4. We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
5. We use information for security purposes: We may use information to protect our company, our customers, or our websites.
6. We use information to send you transactional communications: We might send you emails or SMS about your account, account activity or any service purchases.
7. We may use your review, feedback that was provided on our products / services either on our website and/or on third party websites. Eg. sharing Google reviews on Social media and / or on our portals.
8. We use information as otherwise permitted by law.

Sharing of information with third-parties

1. We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.
2. We will share information with our business partners. This includes a third party who provides data processing capability on behalf of us. Our partners use the information we give them as described in their privacy policies.
3. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
4. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
5. We may share your information for reasons not described in this policy. We will tell you before we do this.

Third party sites

Data Retention & Removal

Data retention guidelines vary from time to time based on government rules and regulations, and the internal best practices defined.

We will retain and utilize your information to the extent necessary to fulfill our legal obligations (for instance, applicable laws may mandate the retention of your data), resolve disputes, and enforce our legal agreements and policies.

As on the date of last update of this policy, data will be retained as long as it is necessary to address government regulation if you have already filed or downloaded json to efile. This is to make sure, we maintain traceability of integration with the ERI services from Income Tax Department.

In all other cases, data removal requests from the clients, customers, associates, partners would be honoured only after proper identification of such requests and verified in at least two forms of communication and an acknowledgement. Any non-direct requests or requests made from or through 3rd party websites would be rejected without any acknowledgement for such requests.

Updates to this policy

We may change our privacy policy and practices as and when required. We either notify you or keep the information updated on our website of any material changes to this policy as required by law. Please check our site periodically for updates / latest policy.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.